FAQs
General Questions
Who are your community partners?
We currently partner with six Filipino communities nationwide. These communities are located in, Payatas and Batasan, Quezon City, Kiangan, Ifugao, Isabela, Lamitan, Basilan, Marawi, Lanao del Sur
What types of weaves do you use?
We use a wide variety of Filipino weaves! These can be categorized into:
- Upcycled basket weave from Payatas, Quezon City
- Traditional Filipino weaves such as Inabel, Yakan, and Langkit from Ifugao, Isabela, Basilan, and Lanao del Sur
- Beadweaving from Batasan, Quezon City
Where can we buy your products?
Online stockists:
- Official Habi website: habilifestyle.com
- Shopee: Habi Footwear & Lifestyle
- Roots Collective PH: rootscollective.ph
Offline stockists:
Footwear & Lifestyle items:
1. Go Lokal Department Store:
- Robinsons Place Manila
- Festival Mall
- DTI Gil Puyat and Kiss & Fly NAIA T3
Lifestyle items:
- Got Heart Store, White Plains, QC
- Human Nature branches: Marikina, Mandaue, Dagupan, Batangas, Davao
- Ark Gift Shop, US Embassy
Reusable produce bags
- Slo Living Store at Bean & Yolk Cafe, Alabang
- Real Food, Alabang
- Human Nature branches: SM North EDSA, Commonwealth
International stockists
- World Bridge Club Japan
- J28 Collection - Saipan
Ordering
What payment methods do you accept?
We accept GCASH, BPI & BDO
How long will it take to receive my order?
For Metro Manila, you can expect to receive your order after 3-5 working days. Outside Metro Manila, it will take 5-7 working days.
How much is local shipping?
We charge a flat rate of Php 90 but you can get free shipping for orders above Php 1,399!
Do you ship internationally?
Yes we ship internationally! The shipping fee depends on your location and will be calculated by the courier based on your address. For postal shipping, you can expect your order after one month, but if you choose express shipping it will take 2-3 working days.
Do you accept pre-orders?
Yes we do! Please send an email to habilifestyle@gmail.com for a particular sold out item. Please use the subject [Pre-Order].
Can I modify my order after it’s been placed?
Yes, please feel free to inform us via email or through the chat icon on our website, habilifestyle.com so we can cancel, and you can place a new order
Can I cancel my order?
Yes, just send us a message via email or through the chat icon on our website, habilifestyle.com
How do you pack your orders?
We use as minimal packaging as possible, and utilize reusable muslin pouches as packaging for footwear and multiple orders of items. We also only put (1) brand card. For single orders, you will receive your product in a paper bag. For fragile items, we use recycled bubble wrap or newspapers to protect your orders.
Should you want to have the item packed as a gift, we have boxes available upon request.
Customization & Wholesale
Do you accept wholesale orders?
Yes we do! The discount depends on the quantity you’d like to order but it ranges from 5-30%
What is the minimum wholesale order?
Minimum of Php 5,000 worth of Habi products
Do you offer customization services?
- Yes, we accept toll manufacturing services and customizations. If you’re interested, kindly send an email to habilifestyle@gmail.com
- We also have PPE services. If you need medical gowns and masks made, feel free to contact us.
- We also do upcycling services and accept donations of any textile waste or garment overruns.
Returns & Exchanges
Can we exchange our item for a different item?
Yes, we can ship exchanged items for free
Can we exchange our item for a different size or color?
Yes, we can ship exchanged items for free
Resellers
Do you have a reseller program?
Yes we do! For resellers, we require a minimum of Php 5,000 worth of Habi items. Kindly send us an email to habilifestyle@gmail.com if you’re interested in joining our reseller program!
Are you open to retailers?
Yes, we are constantly looking for partners